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Confidant group
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Students create platform to report sexual harassment, bullying in law firms

24 May 2021
Project to 'challenge the culture of silence'
A group of students at the University of Sydney have developed Confidant - an online platform where users can anonymously report and seek redress and support for bullying and sexual harassment in law firms.
Conifidant group

L-R: Marcus Lee, Erica Giulione, Amy Su, Amer Nasr, Urvashi Bandhu. Credit: Louise Cooper/USYD.

The legal profession is plagued with bullying and harassment worldwide. Per a 2018 International Bar Association , half of women and a third of men have suffered bullying, and a third of women and 1 in 14 men have suffered sexual harassment at work.

Australia is : about two-thirds of legal professionals have been bullied and a third have been sexually harassed. The majority of offences, especially of sexual harassment, are not reported.

A group of five University of Sydney students, from law, media, policy and computing backgrounds, is seeking to address this. They have developed Confidant 鈥 a free digital platform that will allow anyone working in the legal profession to report bullying and harassment securely and anonymously and receive personalised advice on avenues of recourse.

Brought together at the Sydney Law School 2020-21 Summer Innovation Program, the students range in age from 20 to 27, and are from a range of countries including Canada, Brazil and India.

Anti-discrimination laws put the burden on the victim to pursue a complaint...The burden should be on the law firms...
Discrimination law expert, Professor Simon Rice

Sydney Law School鈥檚 Professor Simon Rice, a discrimination law expert who helped the Confidant team, said that rates of bullying and harassment in Australian law firms are significantly higher than global averages.

鈥淚n the , a female, Australian lawyer is quoted as saying: 鈥[The perpetrator] was allowed the opportunity to resign. He has gone on to a successful career at another firm whilst I am left with dealing with a lack of self-worth every day鈥,鈥 Professor Rice said.

鈥淲e cannot in good conscience allow lawyers to be subjected to this harm. Anti-discrimination laws put the burden on the victim to pursue a complaint 鈥 young lawyers risk everything when they call out bad behaviour. The burden should be on the law firms to take positive action to protect their workers.鈥

鈥淭he prevalence of bullying and sexual harassment in the legal profession is alarming,鈥 said Nora Takriti, Women's Officer, Sydney University Law Society. 鈥淚nitiatives such as Confidant are an important platform for opening the conversation and challenging the status quo of silence.鈥

Personal motivations

The group of students who developed Confidant

Ms Giulione and Ms Bandhu were motivated to create the app due to their experiences of workplace bullying. Credit: Louise Cooper/USYD.

Ms Urvashi Bandhu, 27, a Master of Public Policy student at the University of Sydney, explained her motivation for the project. 鈥淎s a recent graduate, I was bullied by my colleagues and senior staff. I was forced to leave my job, rather than report the behaviour, because there was no anonymous complaints mechanism,鈥 she said.

鈥淚鈥檓 happy to be one of the co-founders of Confidant, so that other young graduates don鈥檛 have to go through the same isolating experience as I did.鈥

Co-founder Ms Erica Giulione, 26, a Juris Doctor candidate, said: 鈥淚 worked for a lawyer before starting law school. He valued my opinion, was respectful of my time, and treated me with respect. When I shared my experiences with my peers, I realised it was the exception, not the rule.

鈥淗earing about the treatment of young lawyers and why they felt they couldn鈥檛 come forward about their experiences told us that there鈥檚 a really important mechanism missing.鈥

Ms Giulione explained that professionals, especially those commencing their careers, are often reluctant to report bullying or harassment to senior colleagues or HR due to fear of stigmatisation and unwanted repercussions.

鈥淏ecause we are mostly young professionals, we鈥檙e worried that our careers could be curtailed by an allegation of harassment 鈥 we could get blacklisted, and we may feel that our colleagues wouldn鈥檛 support us. This can be a lonely road,鈥 she said.

鈥淲e also want to encourage other young professionals to challenge the culture of silence and complicity surrounding bullying and harassment in the legal profession.鈥

Confidant 鈥 鈥榶our workplace buddy to record, report and resource鈥

Confidant app

Credit: Confidant.

Confidant employs an AI-driven chatbot to provide users with a personalised, resource for dealing with bullying or harassment. Questions are targeted to populate a form, through an intuitive conversation with the user. The completed form can be used as a record of the incident.

Ms Giulione said: 鈥淭he app acts as a confidant, in that it helps guide you and asks the right questions.鈥

Confidant also provides users with definitions of bullying and harassment, to help users identify what they鈥檝e actually experienced.

鈥淲e want to encourage people to get used to recording an event when it happens. This empowers people to take time to decide whether they want to pursue the matter further,鈥 Ms Bandhu said.

鈥淲hen people don鈥檛 record their experiences, a situation can escalate, unchecked. Repeated microaggressions can lead to a macro problem, like bullying, which by definition, requires repeated offences.鈥

If a user wishes to take further action, the platform gives options for reporting, based on the incident and the user鈥檚 background. For example, it could suggest they approach their employer鈥檚 HR service, professional association The Law Society, the NSW Bar Association or the police. This includes ways to lodge formal complaints via these pathways, and a booking system to schedule a meeting with a workplace lawyer 鈥 if applicable.

鈥淭he platform pre-populates complaint forms, based on users鈥 initial record forms. This prevents a user from potentially being re-traumatised, due to repeated form-filling,鈥 Ms Bandhu said.

Finally, a user can access tailored resources for support, such as a women鈥檚 collective or a counselling service.

The platform also entails a matching system that identifies repeat perpetrators: if two or more users name the same perpetrator, those users will be notified of the existence of multiple reports. Event details will not be shared among users. 鈥淭his may encourage the users to take further action and report the incident to HR聽(or another reporting body),鈥 Ms Giulione said.

The students are also developing a 鈥榖ullying and harassment map鈥 as a platform add-on. Based on anonymised data, the publicly accessible map will show how often bullying or harassment is being recorded, its general location (for example, 鈥楽ydney鈥), and the area of law in which it is most prevalent.

They hope to have a minimum viable product available by the end of 2021.


About the students

  • Mr Amer Nasr, 26, Juris Doctorate candidate聽
  • Ms Urvashi Bandhu, 27, Master of Public Policy, Faculty of Arts and Social Science聽
  • Ms Amy Su, 20, Bachelor of Design Computing, Diploma of Language Studies, Faculty of Architectural, Design and Planning聽
  • Mr Marcus Lee, 23, Bachelor of Arts (Media and Communications) and Bachelor of Laws
  • Ms Erica Giulione, 26, Juris Doctorate candidate

They were mentored by Dean, Sydney Law School, Professor Simon Bronitt, and Sydney Law School PhD candidate Mr Jos茅-Miguel Bello y Villarino.

Declaration

No funding was received for this project. Regarding privacy, the platform鈥檚 data will be encrypted and securely stored in the cloud.

Loren Smith

Assistant Media Adviser (Humanities & Science)
Address
  • 603/51 Crown St

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